Privacy Policy | Twelve21 Events

Last Updated: 09/02/24

At Twelve21 Events, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.twelve21events.com, or use our services.

1. Information We Collect

We collect the following types of information:

•	Personal Information: When you make a purchase, book a rental, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
•	Non-Personal Information: We may collect non-personal information, including browser type, IP address, pages visited, and other anonymous data through cookies or other tracking technologies.

1. How We Use Your Information

We use your information to:

•	Process your orders and provide the services you request.
•	Communicate with you about your orders, rentals, and any inquiries.
•	Improve our website, products, and services.
•	Send promotional offers, updates, or newsletters if you have opted to receive them.
•	Ensure compliance with legal obligations and to protect the rights, property, or safety of Twelve21 Events, our customers, and others.

1. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for the following circumstances:

•	Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
•	Legal Requirements: We may release your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users or the public.

1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features on our website.

1. Data Security

We implement various security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

1. Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of our website or services. You may also opt out of receiving marketing emails from us by following the unsubscribe link in those emails.

1. Third-Party Links

Our website may contain links to other sites operated by third parties. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

1. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

RelentBrand LLC dba/ Twelve21 Events Redford, Mi 48240 Phone: 313-380-2195 Email: info@twelve21events.com